Taking asset tracking to a new level
When presented with the opportunity to re-think large scale location tracking and monitoring of objects with the latest technologies, we jumped at the chance! ItemAware is already making waves in the world of tracking solutions, combining high-end enterprise RFID readers, enhanced smartphones, with cloud infrastructure to provide a seamless solution. The flexible software architecture allows for high customization reflecting the unique needs of the users and environments in which the tracking occurs.
Using design thinking techniques, we began by first defining target users in various settings ( warehouse, hospital, office building, manufacturing line, etc.) and identifying the pain points associated with existing solutions. We observed that those responsible for tracking inventory were required to perform their tasks in many physical locations - and yet the existing solutions didn’t optimize for the mobility they needed and have come to expect from software. Outdated interfaces, poor usability, and complicated integration with other systems was resulting in many workarounds and inefficiencies.
Increasing efficiency, exposing productivity
We rapidly moved from concept sketches to designs that could be extensible across both desktop and mobile platforms. The user focused components, developed for iOS, Android, and web enables multi-modal scanning (RFID, Barcode, Manual), sophisticated asset tracking and inventory scheduling, dashboard analytics, reporting and more. Workflow management, complete with task assignment, notifications & alerts ensures efficiency and transparency. While this is beneficial for those who are responsible for daily tracking, it also benefits managers who can track productivity and quickly identify issues.
Designing scalable, reliable enterprise software
Side by side with the Product Owners and Experience Designers, our development team worked with our client guiding the technology selection and software design of the product based on the needs of the target customers. With our background with enterprise mobile development and cloud infrastructure, we’ve helped iteratively develop the many components of this Internet of Things (IoT) solution… from the scalable Apache Flink-based event processor processing field data from antennas to the flexible restful web services API powering a variety of apps for users.
A successful debut
The second beta deployment of ItemAware was installed in a hospital in Ohio and is used to track both assets and patient locations within a hospital. Antennas in combination with RFID tags, ensure a “chain of custody” that was previously not possible. Validation testing with these users was completed as part of the initial install and the team continues to extend and refine the product based on this user data.
The product has received early interest from a number of large enterprise customers looking to make a switch.