Quality assurance

Ensure your software’s excellence with our comprehensive Quality Assurance services. We meticulously test and validate every aspect of your application to guarantee top-notch user satisfaction, performance and security.

By engaging professional QA specialists we secure delivery of the reliable, high-quality software that meets your business needs and industry standards.

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What’s Quality Assurance?

Quality assurance is a part of delivery process, focused on providing quality of its products and outcomes. Although QA is usually associated with testing, QA Specialists can be engaged in all phases of the project with different benefits.

Goal of Quality Assurance

By engaging professional QA specialists we ensure that the final products and deliverables meet functional and non-functional requirements and observe quality standards.

Expected outcomes

Delivery of the reliable, high-quality software that meets your business needs and industry standards, but also constantly improving and more reliable delivery process.

Who is this service for?

Quality Assurance is always a part of FM delivery, however we also engage with our clients to focus just on their challenges related to quality and testing - e.g. automating their regression testing or improving validation of their operations.

The benefits of Quality Assurance

Improved product quality

QA helps ensure that products meet standards and customer expectations, leading to higher quality and reliability.

Cost reduction

By identifying and addressing defects early in the development process, QA reduces the costs associated with rework, recalls, and customer support.

Enhanced user satisfaction

Consistently delivering high-quality products builds customer trust and loyalty, leading to increased satisfaction and repeat business.

Regulatory compliance

QA ensures that products and processes comply with industry standards and regulations, avoiding legal issues and potential fines.

Increased efficiency

Implementing QA processes streamlines operations, reduces waste, and improves overall productivity4.

Risk mitigation

QA helps identify potential risks and vulnerabilities, allowing to proactively address them and prevent future issues.

Tech stack

We use a vast range of tools on a daily basis to support various aspects of Quality Assurance

Selenium suite

Test automation

TestNG

Java testing framework

XCode

iOS dev/testing

Postman

API testing

Playwright

Test automation

BrowserStack

Cross browser testing

Android Studio

Android dev/testing

SoapUI

API testing

Appium

Test automation

Chrome DevTools

Web app testing

OWASP ZAP

Security testing

Azure DevOps

Bug tracking and reporting

Our approach to QA

We perform various types of testing to uncover potential issues in all layers of digital products

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Project setup

QA team is involved in the project from the very beginning of its Discovery/Define/Design (DDD) Phase to understand the scope and initial requirements, including non-functional ones. A test strategy outlining the overall approach, objectives, and scope of testing is created.

Test environments and tools setup

Test environment(s) are created and required tools supporting test planning, execution and reporting are installed and configured. Each project establishes and maintains configuration management practices to track changes and ensure consistency.

Test planning and preparation

Each sprint, QA Specialists are involved in backlog grooming and planning sessions, contributing to acceptance criteria and developing detailed test cases, including test steps, expected results, and test data.

Test execution

Test cases are executed according to the test plan and schedule - usually in scope of the sprint delivery, but additionally also as regression testing before major releases. Defects are reported and tracked using defect tracking system (usually Azure DevOps), providing clear descriptions, steps to reproduce, and expected results. Fixed defects are retested to verify their resolution.

Defect management

We prioritize defects based on their severity and impact. Defects are assigned to developers for investigation and resolution and their status is tracked throughout the development and testing process.

Test reporting

A comprehensive test summary report is provided, including overall test coverage, defect statistics, and key findings. We also analyse test metrics to identify trends, areas for improvement, and lessons learned. We transparently communicate test results and findings to stakeholders, including project managers, development teams, and customers.

Ensure product excellence with our rigorous QA services. Contact us today to get started.

Some deliverables at a glance

Test cases

Based on designs, requirements and acceptance criteria.

Defect tracking database

A centralized database for tracking and managing identified defects.

Test reports

Detailed reports summarizing the results of QA activities.

Quality metrics

Key performance indicators (KPIs) that measure the quality of the software product.

Selected QA services we provide (and apply)

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Functional testing

Verifying that the software does what it is supposed to, e.g. testing a set of features against specification - usually documented as User Stories with acceptance criteria and accompanying designs and technical documentation.

Non-functional testing

Verifying HOW software works, i.e. whether it meets so called non-functional requirements, typically comprising of: security requirements, performance requirements, availability requirements, usability and accessibility requirements and others.

Regression testing

Verifying if newly added features didn’t break the existing ones. Usually takes place before the release of the product to production. It is often automated and included in the CI/CD pipelines.

User Acceptance Testing (UAT)

Test performed by the client in order to confirm that the product is built the way it was expected. We support clients in performing the UAT, by organizing testing efforts and providing test environments, test scripts and reporting.

Usability testing

Focuses on the user experience while using the software, verifies if the product is intuitive, easy and pleasant to use.

Performance testing

Verifies the behaviour and response times of the system under gradually increasing user loads (usually simulated). Often includes stress testing to check the peak load where the system breaks due to the overload of the users.

Security testing

Focuses on identifying vulnerabilities, weaknesses, and potential threats in the system. The primary goal is to ensure that the system is protected against unauthorized access, data breaches, and other security-related issues

More activities

Maintenance

Legacy modernization

3rd party API integrations

AI integration

Security review

Performance optimization

Search engine optimization

Cloud development

Back end development

Front end development

Web portal development

Technical consulting

Data analytics

QA testing

A diverse team of professionals from various disciplines

Our collective expertise allows us to provide comprehensive, innovative solutions tailored to your business needs. From planning to execution, we are committed to delivering excellence and driving success for our clients.

Designers

UX designers

UI designers

UX researchers

UX writers

Product designers

Developers

Software developers

Web developers

Website developers

Front End developers

Back End developers

Full stack developers

No code - Webflow developers

AI developers

Prompt engineers

Mobile developers

Android developers

iOS developers

Cross-platform developers

Hybrid app developers

Cloud specialists

DevOps

AWS DevOps

Cloud engineers

Cloud developers

Infrastructure developers

Maintenance

Project managers

Product managers

Quality assurance

Testers

Our work speaks through clients' success

I'm very happy with the quality of their work. Their performance was a decisive factor for us during the RFP process. They were in close competition with another candidate, but we ultimately chose Freeport Metrics because we were comfortable with the quality of their deliverables

Ewa Rumprecht

Director of Technology Projects, Smile Train

Our collaboration with Freeport Metrics was fantastic. They built a flexible and scalable solution that addressed our biggest problem -- overcoming pervasive biases that reflect common human misconceptions. The team took the time to understand our philosophy and came up with creative ways of testing. They made sure we were part of the process every step of the way, and got it all done in lightning time.

Leah McKelvie

Co-founder at Animal Ethics

Featured work

Portfolio

Smile Train

Smile Train, with annual donations of over $150 million, is the largest charity providing corrective surgery for children with cleft lips and palates worldwide.

Animal Ethics

Designing an AI-driven chatbot within a constrained timeline to further Animal Ethics’ mission and philosophy.

How to fold QA into every sprint?

Frequently asked questions

Haven't found the answers to your questions?

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Why is QA important in software development?

QA is crucial for delivering high-quality software products that are reliable, user-friendly, and free from defects. QA helps to:

Prevent costly rework: Identifying and fixing defects early in the development process saves time and money.
Enhance customer satisfaction: Delivering quality software products that meet customer expectations leads to increased satisfaction and loyalty.
Reduce risks: QA helps to mitigate risks associated with software failures, such as financial losses and reputational damage.
Improve efficiency: QA processes can help to streamline development workflows and improve overall efficiency.

What are the different types of QA testing?

There are various types of QA testing, each with its specific purpose. Some of them are:

Unit testing: Testing individual components or modules of the software to verify their correctness.
Integration testing: Testing the interaction between different components or modules of the software.
System testing: Testing the entire software system as a whole to ensure it meets specified requirements.
Acceptance testing: Testing the software by end-users to verify it meets their needs and expectations.
Regression testing: Retesting previously tested areas of the software after changes have been made to ensure they have not been adversely affected.

What are the benefits of outsourcing QA services?

Outsourcing QA services can offer several benefits, including:

Access to expertise: Outsourcing to a company providing specialized QA services gives you access to experienced professionals with in-depth knowledge and skills.
Cost-effectiveness: Outsourcing can be cost-effective, especially for smaller organizations or those with fluctuating QA needs as it relieves you from obtaining, maintaining and developing these skills internally.
Scalability: QA services can be scaled up or down as needed to accommodate project requirements.
Objectivity: An external QA provider can offer an objective perspective and identify potential issues that may be overlooked by internal teams.

How can I choose the right QA partner?

When selecting a QA partner, consider the following factors:

Experience and expertise: Look for a firm with a proven track record and expertise in your specific industry or technology.
References and case studies: Ask for references from previous clients and review case studies to assess their capabilities.
Quality standards: Ensure the QA firm adheres to industry best practices and quality standards.
Communication and collaboration: Effective communication and collaboration are essential for a successful QA partnership.

What is the role of automation in QA?

Automation can significantly improve the efficiency and effectiveness of QA processes. Automation tools can be used to automate repetitive testing tasks, such as regression testing, and provide faster feedback on software quality. They require extra effort to create automated tests, but there is a significant return on investment, especially on the longer running projects with many releases requiring at least partial regression testing.

How does QA differ from Quality Control (QC)?

While QA and QC are both concerned with quality, they have different focuses:

QA: Proactive process of preventing defects and ensuring quality throughout the development lifecycle.
QC: Reactive process of identifying and correcting defects in the final product.

What is the future of QA in software development?

The future of QA is likely to involve increased automation, integration with DevOps practices, and a focus on emerging technologies such as artificial intelligence. As Freeport metrics we already include these disciplines in our daily work and we constantly improve our capabilities. QA will continue to be essential for delivering high-quality software products in an increasingly competitive and complex landscape.